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The Inspiration Lab: Connecting With Consumers To Turn Attention Into Action - Video học tiếng Anh
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The Inspiration Lab: Connecting With Consumers To Turn Attention Into Action
The Inspiration Lab: Connecting With Consumers To Turn Attention Into Action
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Phụ đề (130)
0:00
Welcome to the second episode of the
0:02
inspiration lab with Amazon Ads and
0:04
Business Insider. I'm Carly Zip, the
0:07
global director of brand marketing at
0:08
Amazon Ads. Today we're joined by an
0:11
audience first agency leader, Katie
0:14
Klene, chief investment officer of
0:16
Omnicom Media Group. So, you know, I'd
0:19
love if you would start us off by
0:21
telling us a little bit about your role.
0:23
Yeah, so thank you so much first for
0:25
having me, Carly. I'm I'm very excited
0:27
to be here with you today. I lead our
0:29
gotom market strategy and uh investment
0:32
practice across all paid media channels.
0:34
>> So talk to me about common elements of
0:37
campaigns that you've seen that have
0:39
really kind of like worked across touch
0:41
points.
0:42
>> Um you're going to hear me talk a lot
0:44
about audience first because that's
0:47
really really what it starts with. AI
0:49
has really brought in what we like to
0:51
call a new signal era of audiences where
0:54
your target no longer is a limitation
0:57
but it actually becomes a multiplier.
0:59
You're able to say I want to kind of
1:01
find these cohorts that have a
1:02
propensity to do X Y and Z and you're
1:05
really looking at approaching the
1:07
audience as what is bringing everyone
1:09
together versus kind of defining you
1:12
know people in these different areas.
1:14
>> Absolutely. We did this generational
1:16
divide research and it's found that 72%
1:20
of surveyed consumers say that their
1:22
interests, their hobbies, their
1:23
passions, that's what unites them and
1:25
that's what drives their purchase
1:27
behavior. So, how do you see brands
1:29
really evolving their behavior and
1:32
evolving their marketing strategies to
1:34
kind of meet this moment? Whether it's
1:35
creator marketing or just marketing
1:38
based on people's passions and
1:39
interests, we really lean into culture
1:42
to help inform campaign planning and
1:44
activations. So, when we take in all of
1:46
these cultural insights, it gives you a
1:49
lot of fresh opportunities and new
1:51
opportunities in terms of where you can
1:53
find their audience, what matters to
1:55
them, and and where they can activate.
1:56
Omnicom did a study where we found that
2:00
consumers are now skipping steps within
2:03
their uh you know path to purchase. So
2:07
what that means is you really need to
2:09
rethink kind of the legacy way of doing
2:12
campaign planning that is audience first
2:14
that is focused on content that is
2:16
focused on creator and ultimately
2:17
focused on your consumer. What is the
2:18
funnel? Is it alive? Is it dead? What I
2:20
can say is it's just not linear. you
2:22
touched upon it, but I'd love to go a
2:23
layer deeper with how you see the
2:26
capabilities of AI and, you know, really
2:28
these advanced audience solutions. We at
2:30
Amazon have Amazon Marketing Cloud. You
2:33
know, you have your systems, they work
2:34
together very frequently, but how do you
2:37
think that they influence um you know
2:39
the strategy behind how you connect with
2:42
consumers?
2:42
>> So, I talked a little bit about from an
2:45
audience standpoint. I think on the
2:47
other side in terms of then where your
2:50
messaging shows up, I like to think of
2:53
what it does to supply curation because
2:56
with AI there's no taxonomy limitations
2:59
and the way that you can use it to
3:01
identify different types of content and
3:03
tone and environments is a really
3:06
powerful tool to marry these deeply rich
3:10
audience insights with extremely curated
3:13
and customized supply and bring those
3:16
together to serve messaging that's going
3:18
to resonate the most. There's been a
3:19
large renaissance around this idea of
3:22
live programming this year. Live is
3:25
associated with the moment. So it can be
3:28
a
3:29
>> commerce experience, a shopping
3:31
experience. It can be an experience with
3:33
a creator. So that then starts to kind
3:36
of broaden the aperture of how you take
3:39
this very powerful concept of live and
3:42
then how does that come to life for
3:44
brands?
3:45
>> Yeah. Yeah, and I think that's what's
3:46
been exciting about some of our
3:47
partnership is really understanding
3:49
things like interactive video ads or
3:52
pause ads or even, you know, the rebirth
3:54
of the QR codes, right? And that goes
3:56
back to again rethinking the legacy role
3:59
of channel. You need to be prepared to
4:01
meet the consumer where they are. Um,
4:04
and I think you know kind of this notion
4:06
too of brand and performance. It is not
4:09
an eitheror. It is a both and. So it
4:12
sounds like you're really talking about,
4:13
you know, how it's closing the gap
4:15
between awareness and action. How do you
4:17
inspire action with your teams? So we
4:20
have a saying at Omnig and it is leader
4:22
practitioner and you will not meet a
4:26
single person that works within our
4:28
organization that is not close to the
4:30
client work. A solution can be anywhere
4:33
for your clients. You have to understand
4:35
their business to drive value for them.
4:37
>> I love that. Thank you so much, Katie,
4:39
for being here. It's been great to chat
4:41
with you.
4:41
>> Thank you so much. That's it for today.
4:43
Thanks for watching this episode of the
4:45
Inspiration Lab. To learn more about
4:48
stories that drive results and success,
4:50
go to advertising.amazon.com.